J Clark
It would be absolutely excellent IF ANY OF THE DEALS/COUPONS IN THE APP WORKED. Every single BOGO free that I order, I get charged twice for. How hard can it possibly be not to break what was working when you update? And if it's that hard, maybe stop updating. I'm tired of going into the store every time I pick up, just to have my bill adjusted.
19 people found this review helpful
Albertsons Companies, Inc.
February 23, 2024
Hello, J. We are sorry the U App is not working as expected to redeem offers properly on your pickup orders. Please chat with us on the mobile app by visiting Need Help under the Settings page or the website using your mobile browser, so we can further assist you. Thank you..
Em Duplessis
The app is usually great but sometimes a bad update will ruin the experience. Overall I have to say it is excellent. If you are willing to jump through hoops and click on coupons for a few, it will save you tons of money I wouldn't normally be able to afford. The extra points deals shouldn't be ignored. Sometimes I am stunned at how much less an item is because I used that feature on something i buy often.
25 people found this review helpful
Pix Smith
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I always think an update will make me raise the star rating on this, but it never does. Forever, it has been a contrast level that is too low between the text and the background as well as two or four point type in the list of items you have chosen, with no way to force a zoom or even change the font size within the app Here's an idea, why not focus group test your changes on people of different ages, especially older shoppers with more money.
4 people found this review helpful
Albertsons Companies, Inc.
January 22, 2024
We are sad to not be meeting the app user experience you hope for. We have shared your review with the fitting teams for further consideration. Please feel free to chat with us on the mobile app by visiting the FAQ page under Settings or visiting our website using your mobile browser for any additional assistance. Thank you for the review.